Processes
key workflows and who is involved
Processes are the key workflows that move a newsroom's work from idea to publication, and the people involved at each step. For a media organization, processes decide how smoothly the day runs and where things get stuck. A team might pause here to map how work actually flows, not how it is meant to.
Questions to explore
- What are the main steps a story moves through from idea to publication?
- Who is involved at each stage, and where do handoffs slow things down?
- Which steps exist mostly out of habit?
- Where does work pile up or get stuck most often?
- How would a new team member learn the way we actually work?
Expert voices
“Do not just connect AI to your existing workflows. First ask whether the workflow and the task should exist at all in an AI-mediated world.”
“Walk through the editorial process step by step and ask which parts AI can safely support. The operative word is safely, not possibly.”
Things to consider
- How work really flows often differs from the version written down.
- Bottlenecks tend to sit at handoffs between people or teams.
- Mapping a process is the first step toward changing any part of it.
Pull Processes when it is relevant and set it aside when it is not. Pair it with the other Organisation cards, lay them out on a table, and use the questions above to get everyone on the same page. Capture what you discuss on sticky notes or in a shared doc.
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